Szukam pomocy w napisaniu do supportu o zgubiony cd key.

[Gość]

j.w

Mam tylko pudełko i 2 płyty.

Każdą sensowną pomoc nagradzam limitem !

Piszę ponieważ napisali że źle napisałem coś takiego.

[QuarK]

j.w

Mam tylko pudełko i 2 płyty.

Każdą sensowną pomoc nagradzam limitem !

Piszę ponieważ napisali że źle napisałem coś takiego.

Napisz tu, co im wysłałeś + na jaki mail itp.

[Gość]

Wysłałem tu

https://support.rockstargames.com/hc/pl/requests/2803017

Możecie przeczytać co mi odpisali.

[Rzary.]

Nie możemy, bo trzeba się zalogować. Wklej to, co Ci napisali.

[Gość]

Ja:

Hello
not a very long time ago i played in gta, so i decided to install.
asking me to cd key. but i don't know where he is.
can i get new cd key?

===========
Sorry for my bad english.

 

Ja:

This is picture of box, disc 1 and disc 2

(Zdjęcia z pudełka płyty 1 i 2)

 

Support:

Hello SuperEzioPL1,

In order to resolve GTA IV Activation Key issues we require certain pieces of information. Please reply and provide the following:

1. Photo/scan of the receipt for the game

2. Photo of the physical disc/box accompanied by your email address written on a piece of paper in the photo

3. Screenshot of your Social Club account on the GTA IV page showing that you have played the game in the past and have generated progress/statistics (http://socialclub.rockstargames.com/games/gtaiv/index).

4. Photo/scan of the back of the game manual with the code clearly displayed

5. The activation serial key typed into the text body of the request

6. The IP address of the computer in question (http://www.whatismyip.com/)

7. Brief description of the problem

We review these appeals on a case-by-case basis, so please provide as many of the above items as possible. Note that Rockstar Games does not tolerate fraudulent attempts to gain access to additional activations, and any serial key abuse will result in the license becoming permanently de-activated.

Serial keys are found on the back of the game booklet for physical disc-based versions of the game. For digital downloads, the key would be found in the email confirmation/receipt for the game. Any disc-based or digitally downloaded version of GTA IV should come with a serial key; if you bought the game and did not receive a key, please return the game to the original seller.

Also note that the limitations imposed by SecuROM are different from those by Games For Windows Live. If you are experiencing an error message from GFWL, please contact GFWL support directly to check the status of your key.

Best regards,

Romeo J.
Rockstar Support

[Gość]

Napisałem jeszcze raz tym razem dodałem achievementy, zdjęcie pudełka, płyty 1,2 i IP i jakieś pliki tekstowe z wymaganiami systemowymi

i dostałem to

Hello SuperEzioPL1,

In order to resolve code issues, we require certain pieces of information. Please reply directly to this ticket and provide the following:

1. Photo/scan of the receipt for the game showing the date and amount of purchase.

2. Photo of the physical disc/box accompanied by your email address written on a piece of paper in the photo.

3. Photo/scan of the back of the game manual or code sheet clearly displaying the missing or invalid code area.

4. The activation serial key typed into the text body of the request.

5. If you received an error message when redeeming the code, please include the exact error message.

We review these requests on a case-by-case basis, so please provide as many of the above items as possible.

Once we verify the above information, we will escalate your ticket to our Tier 2 Support to provide you with a new code. Please note that all codes requests are processed in the order they are received.

Best Regards,
Natalie
R* Technical Support

Ja już nwm o co im chodzi spełniłem wszystkie wymagania a dalej odemnie czegoś oczekują.

[TheSznajper]

Napisałem jeszcze raz tym razem dodałem achievementy, zdjęcie pudełka, płyty 1,2 i IP i jakieś pliki tekstowe z wymaganiami systemowymi

i dostałem to

Hello SuperEzioPL1,

In order to resolve code issues, we require certain pieces of information. Please reply directly to this ticket and provide the following:

1. Photo/scan of the receipt for the game showing the date and amount of purchase.

2. Photo of the physical disc/box accompanied by your email address written on a piece of paper in the photo.

3. Photo/scan of the back of the game manual or code sheet clearly displaying the missing or invalid code area.

4. The activation serial key typed into the text body of the request.

5. If you received an error message when redeeming the code, please include the exact error message.

We review these requests on a case-by-case basis, so please provide as many of the above items as possible.

Once we verify the above information, we will escalate your ticket to our Tier 2 Support to provide you with a new code. Please note that all codes requests are processed in the order they are received.

Best Regards,

Natalie

R* Technical Support

Ja już nwm o co im chodzi spełniłem wszystkie wymagania a dalej odemnie czegoś oczekują.

Ja wiem. Oni cie proszę o CD Key. Proszą, abyś zrobił jego zdjęcie. A ty do nich piszesz, że go zgubiłeś . Nic nie wskórasz. Ah takie są właśnie w większości support. Jedyny jaki dobrzy widziałem to od League of Legends.

[Gość]

To do zamknięcia.

Ech nie nawidzę tych supportów, bo mają orzeszek w głowie.